1-Stop service » news, business resources http://www.1-stopservice.com Just another WordPress weblog Mon, 06 Feb 2012 23:35:01 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 13 Ways to Improve a Service Department http://www.1-stopservice.com/13-ways-to-improve-a-service-department/ http://www.1-stopservice.com/13-ways-to-improve-a-service-department/#comments Mon, 06 Feb 2012 23:35:01 +0000 publisher http://www.1-stopservice.com/13-ways-to-improve-a-service-department/ Here are 13 ways to improve your service, like cross-training and incentivizing technicians.

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13 Ways to Improve a Service Department

]]> http://www.1-stopservice.com/13-ways-to-improve-a-service-department/feed/ 0 How to Use Social Media for Customer Service http://www.1-stopservice.com/how-to-use-social-media-for-customer-service/ http://www.1-stopservice.com/how-to-use-social-media-for-customer-service/#comments Tue, 31 Jan 2012 23:29:23 +0000 admin http://www.1-stopservice.com/how-to-use-social-media-for-customer-service/ What can CE pros and manufacturers learn (or not learn) from big tech companies like Apple, HP, Google or Best Buy in terms of incorporating social media into their customer service?

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How to Use Social Media for Customer Service

]]> http://www.1-stopservice.com/how-to-use-social-media-for-customer-service/feed/ 0 5 Basic Numbers for Proper Job Costing http://www.1-stopservice.com/5-basic-numbers-for-proper-job-costing/ http://www.1-stopservice.com/5-basic-numbers-for-proper-job-costing/#comments Tue, 24 Jan 2012 00:24:59 +0000 creative http://www.1-stopservice.com/5-basic-numbers-for-proper-job-costing/ To accurately bid a project, you must know these 5 basic data points: equipment revenue, infrastructure parts revenue, labor revenue, equipment cost and hours on the job.

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5 Basic Numbers for Proper Job Costing

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