Using Cash Registers to Improve Customer Service

A cash register is more than a way to collect money from customers. If implemented correctly, it is part of a system that can increase efficiency and maximize your potential profits. Nowhere is this more true than in the restaurant industry, where reducing customer wait time and getting parties into and out of tables as quickly as possible has a significant impact on a business’s bottom line.

One way that restaurants can improve their customer service is to integrate HME pagers into their cash register solution. These are pagers that let customers know when their table is ready. For busy restaurants at peak hours at mall locations, this can mean the difference between a customer making a reservation and coming back for their meal and having a no-show. With a restaurant pager, people can go shopping and explore nearby areas and get notified when a table is ready rather than having to wait for a lengthy period of time at the restaurant lobby.

Another step that restaurants can take to improve customer service is to speed up how long it takes to complete a cash register transaction. By purchasing a high end cash register that uses thermal paper and has a high-speed data connection, restaurants can reduce the amount of time it takes for a customer or server to run a payment. When spread out over dozens or even hundreds of transactions over the course of a busy day, this can mean much less time spent waiting for a credit card payment to be approved and a receipt to be printed.


– Based in Sioux Falls, South Dakota, Cash Registers Online sells cash registers from top companies at low prices. Along with cash registers, the company is also a provider of reliable restaurant pagers from top companies such as HME Wireless.